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Order fulfilment also named as parcel fulfilment. It remains a process of receiving, preparing, and delivering online orders. It begins as soon as customer places an order, and encompasses every activity involved in getting a finished order into customer’s hands, including order receiving, picking, packing, shipping, and processing returned orders.
Your chosen dropshipping supplier receives orders from your side. Once payment is confirmed, the supplier initiates the order processing. At Uniqbe, we ensure swift and accurate order reception to kick-start your e-commerce journey.
The order fulfillment team, at this point, begins to pick the specific items based on the received order details. This step ensures that the correct products are prepared for shipment.
Once all the items listed in the order are gathered, the team proceeds with the packing process. Some customers may have specific packaging requirements or request the inclusion of additional packaging inserts within the parcel. At Uniqbe, we make every effort to accommodate these packaging preferences while keeping costs to a minimum.
With the packing completed, the parcel is ready to be shipped out. The shipping process typically commences within 48 hours after payment confirmation. To track the status of your shipment, you can easily find the tracking information on our website. We pride ourselves on efficient and timely delivery to ensure your customers receive their orders promptly.
In some cases, customers may raise return or refund requests due to product faults or items arriving in a damaged condition. To ensure a smooth and hassle-free resolution, it is strongly recommended that you have a clear and comprehensive understanding of your dropshipping supplier’s return policy. This knowledge helps prevent any miscommunication issues and ensures a streamlined process for handling returns and refunds. At Uniqbe, we provide transparent return policies and dedicated support to assist you in managing return requests seamlessly.
The order fulfillment process is the backbone of your e-commerce operations, and we’re here to ensure it runs smoothly, efficiently, and to your utmost satisfaction.
Trust in Uniqbe for reliable order fulfillment, and let us be the key to your e-commerce success!
